LEADTIME

Each item is made to order and our lead times run approximately 6-8 weeks from receipt of payment. Custom orders may require additional leadtime.

ORDER CANCELLATIONS

Order cancellations must be made within 24 hours of purchase.

RETURNS & EXCHANGES

Returns and exchanges are accepted for shipping damage or defective goods. Damage claims must be reported within 72 hours of package arrival. Please inspect your purchases immediately upon receipt. The custom or personalized items can't be returned or exchanged because of the nature of these items, unless they arrive damaged or defective.

SHIPPING

We Offer Complimentary free shipping for all orders shipping to USA. We ship most orders via standard UPS ground or US Postal Service Priority Mail. We can also ship other carriers if prior arrangements are made. International customers are responsible for any customs fees, duties, and taxes incurred during the transit of their ordered items. We are not responsible for delays due to customs.